Go on Windows Hello and then register your finger. After installing the driver, You are done! Congrats! You have fixed your HP PC's Fingerprint sensor. Leave me a comment if it doesn't work either wayĨ. Uninstall it, And then update the other one. See that Warning sign over there? You chose the wrong one. Now go to your Device manager - Biometric Devices. Solution: Right-Click on the app which is downloading, Then click close app. Problem: If you chose the wrong one, The installation will freeze. After you double clicked, Click Yes on the warning. The bottom one is a no no don't touch it. Pretty small detail to look for right? After that, Click On Synaptics Incorporated, And then click the top driver. Next Double Click the one that says "Biometric devices" Not "Biometric Devices".
HOW TO FIND YOUR HARDWARE FINGERPRINT INSTALL
After Right clicking on the correct unknown device, Click Install driver, Click Browse a file on my computer, Then Click Let me pick a list of devices on this computer. If its ACPI, Don't install the driver on that one. If you don't know which one is the right one, double click on one, Click details, Click Properties, Then click Device Instance Path. Scroll down to Unknown Devices, And right click on the right unknown device. HP and Synaptics are different companies.ħ. It has to download some other files that belong to Synaptics Inc. Do not be afraid to think you got a virus installer after that installation. Also Known As: sp81786.exe You are in the install page. Press the word saying "sp81786" Now you are downloading.Ħ. Don't touch anything else unless you know what are you doing. Scroll down till you can see Synaptics WBF Fingerprint Driver. Now search for Validity Sensor Driver and Uninstall it. Press Windows key, Then type add or remove programs. IMPORTANT When you click uninstall, You have to check "Delete the driver software for your device." Otherwise the Validity sensor will be in your software choosing. Remember if you don't have Biometric Devices. See that driver that's called "Validity Sensor"? Uninstall it. That's Great! Because you can skip the skep below.ģ. For example: USB, Display, Drivers, And so much more.Ģ. Device Manager is the manager for all your PC parts.
HOW TO FIND YOUR HARDWARE FINGERPRINT HOW TO
I'm going to teach you folks how to make your HP laptop fingerprint sensor work with windows hello.ġ. What do you see? You see "Update your Driver". Some HP computers with a fingerprint sensor might not work with windows hello.